Your E-commerce Support Partner
Run a successful e-commerce business with efficiency, excellent customer service, and effective communication.
Why Choose Wingman?
Wingman empowers you to deliver exceptional customer service, boost sales, and streamline your operations, all at a fraction of the cost of traditional call center solutions.
With our platform-service, anyone can enhance their e-commerce support and take their business to new heights.
Boost Delivery Rates & Reduce Returns
Engage with your customers to Confirm Orders 💬
- Allow customers to verify & update their address.
- Elevate their Experience with timely communication.
- Reduce RTOs by connecting with them before shipping.
Recover Abandoned Carts
Recover Lost Sales with Right Communication 🛒
Automated reminders on WhatsApp have proven to be effective in giving customers the right nudge to complete their Abandoned Orders.
Convert COD Orders to Prepaid
Increase Revenue with Prepaid Orders 📈
- Convert COD orders to prepaid by sending discount coupons on WhatsApp
- Provide a safe and quick checkout option for customers.
- Increase your delivery rate with prepaid orders.
Managing NDR Made Easy
Efficiently Handle NDR Situations 🗓️
- Receive NDR notifications in real-time for immediate action and better delivery date communication.
- Allow customers to conveniently reschedule delivery through WhatsApp.
- Ensure quick and effective responses to NDR directly from customers.
Share Real Time Shipping Updates
Increase Customer Happiness with Timely Updates 😃
Keep customer escalations at bay and increase customer happiness by providing them with Timely Shipping Updates.
Experience the Wingman advantage.
Join us today and revolutionize your e-commerce journey.
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